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Services marketing:the Indian perspective text and readings /

By Ravi, Shankar.. New Delhi : Excel Books , 2002 . xiv, 1515p. ;

By Ravi, Shankar.. New Delhi: Excel Books, 2002 . xvi,656p.

By Ravi Shankar. Bangalore Sri Sri Publication Trust, 2008 . 189p.

By Ravi Shankar.. New Delhi: Cyber Tech Publications, 2012 . v, 264p.

By Ravi Shankar.. New Delhi: Cyber Tech Publications, 2012 . v, 264p.

By Chase, Richard B. Chennai: McGraw Hill Education (India), 2018 . xxvi, 793 p. ; 9789353161170