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Brock, David.
Aftersales management: creating successful aftersales strategy to reduce costs, improve customer service and increase sales. Textual Documents - London: Kogan Page Limited, 2010 - vi, 218p.
Quality of products Retail trade- Management Returning goods Returning goods
658.812 /
Aftersales management: creating successful aftersales strategy to reduce costs, improve customer service and increase sales. Textual Documents - London: Kogan Page Limited, 2010 - vi, 218p.
Quality of products Retail trade- Management Returning goods Returning goods
658.812 /
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