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Beyond loyalty:the next generation of strategic customer relationship management / (Record no. 24888)

000 -LEADER
fixed length control field 00520nam a2200169Ia 4500
001 - CONTROL NUMBER
control field 24913
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 181215s9999||||xx |||||||||||||| ||und||
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number CHE J;1
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Chenet, Pierre.
245 ## - TITLE STATEMENT
Title Beyond loyalty:the next generation of strategic customer relationship management /
Medium Textual Documents
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi :
Name of publisher, distributor, etc Prentice-Hall of India ,
Date of publication, distribution, etc 2006
300 ## - PHYSICAL DESCRIPTION
Extent xiii,268p. ;
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Customer relations
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Johansen, Jon Ivar.
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
        Kuvempu University Library Kuvempu University Library 2018-12-16 658.812 61330 2018-12-16 2018-12-16 Books
        Kuvempu University Library Kuvempu University Library 2018-12-16 658.812 61329 2018-12-16 2018-12-16 Books