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CRM at the speed of light:essential customer strategies for the 21st century / (Record no. 24889)

000 -LEADER
fixed length control field 00533nam a2200181Ia 4500
001 - CONTROL NUMBER
control field 24914
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 181215s9999||||xx |||||||||||||| ||und||
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number GRE;5
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Greenberg, Paul.
245 ## - TITLE STATEMENT
Title CRM at the speed of light:essential customer strategies for the 21st century /
Medium Textual Documents
250 ## - EDITION STATEMENT
Edition statement 3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi :
Name of publisher, distributor, etc Tata McGraw-Hill ,
Date of publication, distribution, etc 2004
300 ## - PHYSICAL DESCRIPTION
Extent xiii,268p. ;
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Customer services
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Customer relations
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
        Kuvempu University Library Kuvempu University Library 2018-12-16 658.812 67887 2018-12-16 2018-12-16 Books
        Kuvempu University Library Kuvempu University Library 2018-12-16 658.812 61091 2018-12-16 2018-12-16 Books
        Kuvempu University Library Kuvempu University Library 2018-12-16 658.812 63761 2018-12-16 2018-12-16 Books
        Kuvempu University Library Kuvempu University Library 2018-12-16 658.812 64711 2018-12-16 2018-12-16 Books
        Kuvempu University Library Kuvempu University Library 2018-12-16 658.812 64785 2018-12-16 2018-12-16 Books
        Kuvempu University Library Kuvempu University Library 2018-12-16 658.812 67726 2018-12-16 2018-12-16 Books