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Who state my customer?: winning strategies for creating and sustaining customer loyalty / (Record no. 31827)

000 -LEADER
fixed length control field 00520nam a2200169Ia 4500
001 - CONTROL NUMBER
control field 31866
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 181215s9999||||xx |||||||||||||| ||und||
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number THO
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Thompson, Harvey.
245 ## - TITLE STATEMENT
Title Who state my customer?: winning strategies for creating and sustaining customer loyalty /
Medium Textual Documents
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Delhi :
Name of publisher, distributor, etc Pearson Education ,
Date of publication, distribution, etc 2004
300 ## - PHYSICAL DESCRIPTION
Extent xxiii,370p. ;
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Customers-Management
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Consumers-Management
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
        Kuvempu University Library Kuvempu University Library 2018-12-16 658.812 77419 2018-12-16 2018-12-16 Books

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