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- MARC view: Winning and influencing customers: customer relationship management text and cases
Winning and influencing customers: customer relationship management text and cases (Record no. 76336)
| 000 -LEADER | |
|---|---|
| fixed length control field | 00415nam a2200133Ia 4500 |
| 001 - CONTROL NUMBER | |
| control field | 75887 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 181215s9999||||xx |||||||||||||| ||und|| |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Mathur, U C. |
| 245 ## - TITLE STATEMENT | |
| Title | Winning and influencing customers: customer relationship management text and cases |
| Medium | Textual Documents |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | 83.7916666666667 |
| Name of publisher, distributor, etc | |
| Date of publication, distribution, etc | 2011 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | iv, 326p. |
| 653 ## - INDEX TERM--UNCONTROLLED | |
| Uncontrolled term | Customer relationship management |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Date acquired | Source of acquisition | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Kuvempu University Library | Kuvempu University Library | 2018-12-16 | College Book House | 658.812 | 102163 | 2018-12-16 | 0.00 | 2018-12-16 | Books |
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