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1. Quality in totality: a manager`s guide to TQM and ISO 9000. by Diwan, Parag. Publication: New Delhi : Deep and Deep Publications , 2002 . viii, 302p ; . Date: 2002 Availability: Items available: Kuvempu University Library (2),

2. Total quality management / by Diwan, Paraq. Publication: New Delhi : Pentagon Press Publication , 1997 . xiv,367p. ; Date: 1997 Availability: Items available: Kuvempu University Library (1),

3. Total quality management: a practical approach / by Lal, Gng H. Publication: New Delhi : New Age International , 1990 . xiv,367p. ; Date: 1990 Availability: Items available: Kuvempu University Library (4),

4. Total quality management:practising manager / by Shukla, Rajesh Kumar. Publication: Lucknow : New Royal Book , 2005 . x,394P ; Date: 2005 Availability: Items available: Kuvempu University Library (1),

5. Total quality management:text and cases / by Bhat, Shridhara K. Publication: Mumbai : Himalaya Publishing House , 2002 . viii,303p. ; Date: 2002 Availability: Items available: Kuvempu University Library (1),

6. Managing performance: international comparisons / by Bouchaert, Geert . Publication: Landon : Routledge , 2008 . xxiii,370p. ; Date: 2008 Availability: Items available: Kuvempu University Library (1),

7. Total quality management / by Besterfield, Dale H. Publication: New Delhi : Prentice Hall of India , 2003 . xiv,348p. ; Date: 2003 Availability: Items available: Kuvempu University Library (1),

8. Total quality management. by Singh, Harshad. Publication: New Delhi: Knowledge Book, 2010 . xii, 328p. Date: 2010 Availability: Items available: Kuvempu University Library (1),

9. Total quality management (TQM): stress and human performance including case studies. by Manohar, Enugala. Publication: New Delhi: New Century Publications, 2012 . xiii, 191p. Date: 2012 Availability: Items available: Kuvempu University Library (1),

10. Total quality management (TQM): stress and human performance including case studies. by Manohar, Enugala. Publication: New Delhi: New Century Publications, 2012 . xiii, 191p. Date: 2012 Availability: No items available:

11. Total customer value management: transforming business thinking. by Mahajan, Gautam. Publication: New Delhi: Response books, 2011 . xx, 326p. Date: 2011 Availability: No items available:

12. Total customer value management: transforming business thinking. by Mahajan, Gautam. Publication: New Delhi: Response books, 2011 . xx, 326p. Date: 2011 Availability: Items available: Kuvempu University Library (1),

13. Customer care excellence: how to create an effectice customer focus. by Cook, Sarah. Publication: London: Kogan Page , 2011 . x, 278p. Date: 2011 Availability: Items available: Kuvempu University Library (1),

14. Customer care excellence: how to create an effectice customer focus. by Cook, Sarah. Publication: London: Kogan Page , 2011 . x, 278p. Date: 2011 Availability: No items available:

15. Total quality management (TQM): stress and human performance including case studies by Manohar, Enugala. Publication: New Delhi: 2012 . xiii, 191p. Date: 2012 Availability: Items available: Kuvempu University Library (1),

16. Total quality management by Besterfield, Dale H and others. Publication: New Delhi: 2003 . xxi, 558p. Date: 2003 Availability: Items available: Kuvempu University Library (1),

17. Developing human resources for total quality management - TQM - in IT industry by Nandakumar, P M Publication: Shankaraghatta: Kuvempu University, 2014 . xix, 240 p. ; Date: 2014 Availability: No items available:

18. Total quality management by Manish Sharma. Publication: New Delhi: 2010 . v, 287p. Date: 2010 Availability: Items available: Kuvempu University Library (1),

19. Methods for total quality management by Miller, Finn Publication: Jaipur: Horizon Press, 2019 . vi, 280 p. ; 24 cm. Date: 2019 Availability: Items available: Kuvempu University Library (1),

20. Total quality management practices in hotel industry: by Sunil, M P Publication: Shankaraghatta: Kuvempu University, 2019 . xiv, 237 p. ; Date: 2019 Availability: No items available:

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