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	1.	No cover image available Beyond loyalty:the next generation of strategic customer relationship management / by Chenet, Pierre. Publication: New Delhi : Prentice-Hall of India , 2006 . xiii,268p. ; Date: 2006 Availability: Items available: Kuvempu University Library (2), Place hold Add to cart (remove)
	2.	No cover image available CRM at the speed of light:essential customer strategies for the 21st century / by Greenberg, Paul. Publication: New Delhi : Tata McGraw-Hill , 2004 . xiii,268p. ; Date: 2004 Availability: Items available: Kuvempu University Library (6), Place hold Add to cart (remove)
	3.	No cover image available CRM handbook:a business guide to customer relationship management / by Dyche, Jill. Publication: New Delhi : Pearson Education , 2006 . 302p. ; Date: 2006 Availability: No items available: Add to cart (remove)
	4.	No cover image available Customer relationship management / by mohamed, H peeru. Publication: New Dellhi : Vikas Publishing House , 2002 . xx,474p. ; Date: 2002 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	5.	No cover image available Ultimate CRM handbook: strategies and concepts for building enduring customer loyalty and profitability / by Freeland, John,G. Publication: New Delhi : Tata McGraw-Hill , 2003 . xx,384p. ; Date: 2003 Availability: No items available: Add to cart (remove)
	6.	No cover image available Business communication and customer relations: for JAIIB examination / by Rindani, H.G. Publication: Delhi : Macmillan India , 1999 . NULL ; Date: 1999 Availability: Items available: Kuvempu University Library (2), Place hold Add to cart (remove)
	7.	No cover image available Effective customer care. by Wellington, Pat. Publication: London: Kogan Page , 2010 . xiv, 130p. Date: 2010 Availability: No items available: Add to cart (remove)
	8.	No cover image available Effective customer care. by Wellington, Pat. Publication: London: Kogan Page , 2010 . xiv, 130p. Date: 2010 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	9.	No cover image available Total customer value management: transforming business thinking. by Mahajan, Gautam. Publication: New Delhi: Response books, 2011 . xx, 326p. Date: 2011 Availability: No items available: Add to cart (remove)
	10.	No cover image available Total customer value management: transforming business thinking. by Mahajan, Gautam. Publication: New Delhi: Response books, 2011 . xx, 326p. Date: 2011 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	11.	No cover image available Customer care excellence: how to create an effectice customer focus. by Cook, Sarah. Publication: London: Kogan Page , 2011 . x, 278p. Date: 2011 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	12.	No cover image available Customer care excellence: how to create an effectice customer focus. by Cook, Sarah. Publication: London: Kogan Page , 2011 . x, 278p. Date: 2011 Availability: No items available: Add to cart (remove)
	13.	No cover image available Customer relationship management. by Bhavi Chhaya. Publication: New Delhi: Centrum press, 2013 . viii, 248p. Date: 2013 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	14.	No cover image available Rules to break and laws to follow: how your business can beat the crisis of short-termism by Peppers, Don. Publication: Hoboken: 2008 . xvii, 297p. Date: 2008 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	15.	No cover image available Customer relationship management by Bhavi Chhaya. Publication: New Delhi: 2013 . viii, 248p. Date: 2013 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	16.	Customer relationship management by Singh, Tajendra Publication: Jaipur: Horizon Press, 2020 . vi, 248 p. ; Date: 2020 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	17.	Creating customer loyalty: by Daffy, Chris Publication: London: Kogan Page, 2019 . x, 247 p. ; Date: 2019 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)

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