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1. Effective customer care. by Wellington, Pat. Publication: London: Kogan Page , 2010 . xiv, 130p. Date: 2010 Availability: No items available:

2. Effective customer care. by Wellington, Pat. Publication: London: Kogan Page , 2010 . xiv, 130p. Date: 2010 Availability: Items available: Kuvempu University Library (1),

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