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	1.	No cover image available CRM at the speed of light:essential customer strategies for the 21st century / by Greenberg, Paul. Publication: New Delhi : Tata McGraw-Hill , 2004 . xiii,268p. ; Date: 2004 Availability: Items available: Kuvempu University Library (6), Place hold Add to cart (remove)
	2.	No cover image available Services marketing:integrating customer focus across the firm / by Zeithaml, Valarie A. Publication: New Delhi : Tata McGraw-Hill , 2005 . vi,277p. ; Date: 2005 Availability: Items available: Kuvempu University Library (3), Place hold Add to cart (remove)
	3.	No cover image available Consumer services in the primary co-operative agricultural and rural development bank: a special reference to Honnali branch / by Vijayamurthy, B.H. Publication: Shankaraghhatta : Kuvempu University , 1996 . xviii,214p ; , Survey conducted to study the customer services in the primary co-operative agricultural and rural development banks Date: 1996 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	4.	No cover image available Customer Service offered by LIC : a case study of Harapanahalli unit / by Roopa, M.R.. Publication: Shankaraghhatta : Kuvempu University , 2002 . vi,125p ; , A Study conducted to examine the customer services offered by LIC Date: 2002 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	5.	No cover image available An analysis customer services in Davangere-Harihar urban co-operative bank limited / by Suma, S. Publication: Shankaraghhatta : Kuvempu University , 2003 . viii,219p. ; , Survey conducted to a study conducted to examine the customer services in co-operative banks Date: 2003 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	6.	No cover image available Effective customer care. by Wellington, Pat. Publication: London: Kogan Page , 2010 . xiv, 130p. Date: 2010 Availability: No items available: Add to cart (remove)
	7.	No cover image available Effective customer care. by Wellington, Pat. Publication: London: Kogan Page , 2010 . xiv, 130p. Date: 2010 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	8.	No cover image available Customer care excellence: how to create an effectice customer focus. by Cook, Sarah. Publication: London: Kogan Page , 2011 . x, 278p. Date: 2011 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)
	9.	No cover image available Customer care excellence: how to create an effectice customer focus. by Cook, Sarah. Publication: London: Kogan Page , 2011 . x, 278p. Date: 2011 Availability: No items available: Add to cart (remove)
	10.	No cover image available Service management: an integrated approach by Ryan, Mauris, Publication: New York: 2017 . viii, 282p. Date: 2017 Availability: No items available: Add to cart (remove)
	11.	Complaint management excellence: by Cook, Sarah Publication: London: Kogan Page, 2012 . xiii, 192 p. ; Date: 2012 Availability: Items available: Kuvempu University Library (1), Place hold Add to cart (remove)

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