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Mahajan, Gautam.
Total customer value management: transforming business thinking. Textual Documents - New Delhi: Response books, 2011 - xx, 326p.
Total quality management Relationship marketing Customer relations
658.812 /
Total customer value management: transforming business thinking. Textual Documents - New Delhi: Response books, 2011 - xx, 326p.
Total quality management Relationship marketing Customer relations
658.812 /
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