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Total customer value management: transforming business thinking. (Record no. 51191)

000 -LEADER
fixed length control field 00476nam a2200157Ia 4500
001 - CONTROL NUMBER
control field 50973
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 181215s9999||||xx |||||||||||||| ||und||
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Mahajan, Gautam.
245 ## - TITLE STATEMENT
Title Total customer value management: transforming business thinking.
Medium Textual Documents
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi:
Name of publisher, distributor, etc Response books,
Date of publication, distribution, etc 2011
300 ## - PHYSICAL DESCRIPTION
Extent xx, 326p.
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Total quality management
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Relationship marketing
653 ## - INDEX TERM--UNCONTROLLED
Uncontrolled term Customer relations
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Source of acquisition Total Checkouts Full call number Barcode Date last seen Date checked out Cost, replacement price Price effective from Koha item type
        Kuvempu University Library Kuvempu University Library 2018-12-16 College Book House 1 658.812 94935 2020-01-23 2020-01-17 0.00 2018-12-16 Books

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