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Gronroos, Christian
Service management and marketing : customer management in service competition by Christian Gronroos - 3rd ed. - New Delhi: Wiley India, 2016. - x, 483 p. ; 23.8 cm.
9788126512874
Service management Marketing
658.8 / GRO
Service management and marketing : customer management in service competition by Christian Gronroos - 3rd ed. - New Delhi: Wiley India, 2016. - x, 483 p. ; 23.8 cm.
9788126512874
Service management Marketing
658.8 / GRO
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