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Beyond loyalty:the next generation of strategic customer relationship management /

Additional authors: Johansen, Jon Ivar.

Published by : Prentice-Hall of India , (New Delhi :) Physical details: xiii,268p. ;

Subject(s): Customer relations

Year: 2006

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Item type	Current location	Call number	Status	Date due	Barcode
Books	Kuvempu University Library	658.812 (Browse shelf)	Available		61330
Books	Kuvempu University Library	658.812 (Browse shelf)	Available		61329

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