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Greenberg, Paul.
CRM at the speed of light: essrntial customer strategies for the 21st century. Textual Documents - 3rd ed. - New Delhi: Tata McGraw-Hill, 2004 - xiii,670p.
658.812 /
CRM at the speed of light: essrntial customer strategies for the 21st century. Textual Documents - 3rd ed. - New Delhi: Tata McGraw-Hill, 2004 - xiii,670p.
658.812 /
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