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CRM at the speed of light: essrntial customer strategies for the 21st century. (Record no. 33819)

000 -LEADER
fixed length control field 00402nam a2200133Ia 4500
001 - CONTROL NUMBER
control field 33859
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 181215s9999||||xx |||||||||||||| ||und||
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Greenberg, Paul.
245 ## - TITLE STATEMENT
Title CRM at the speed of light: essrntial customer strategies for the 21st century.
Medium Textual Documents
250 ## - EDITION STATEMENT
Edition statement 3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi:
Name of publisher, distributor, etc Tata McGraw-Hill,
Date of publication, distribution, etc 2004
300 ## - PHYSICAL DESCRIPTION
Extent xiii,670p.
Holdings
Withdrawn status Lost status Damaged status Not for loan Permanent Location Current Location Date acquired Full call number Barcode Date last seen Price effective from Koha item type
        Kuvempu University Library Kuvempu University Library 2018-12-16 658.812 71060 2018-12-16 2018-12-16 Books

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