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CRM at the speed of light: essrntial customer strategies for the 21st century.

Edition statement:3rd ed. Published by : Tata McGraw-Hill, (New Delhi:) Physical details: xiii,670p. Year: 2004

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Item type	Current location	Call number	Status	Date due	Barcode
Books	Kuvempu University Library	658.812 (Browse shelf)	Available		71060

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